Updated April 2026
1. Introduction and Agreement
Please read this User Agreement carefully. This User Agreement is a legally binding contract. Welcome to Saffa. Saffa provides communication and audio services ("Saffa Services") via email (link: feedback@Saffa.vip) and software applications and other products or services. Other services provided by Saffa are subject to separate terms and agreements. By registering for a Saffa account or using Saffa Services, you accept and agree to be bound by the terms of this User Agreement and the Privacy Policy contained herein. If you do not wish to agree to these terms or the Privacy Policy, you should not access or use Saffa Services. By accessing or continuing to use Saffa Services, you will be deemed to have agreed to all terms of this User Agreement. If you do not understand any term, you should seek legal advice before agreeing to any term. You understand and acknowledge that by accessing or continuing to use Saffa Services, you agree to be bound by all terms of this User Agreement. While using the Saffa service, you will access content from various sources, and we assume no responsibility for the accuracy, usefulness, security, or intellectual property rights of such content. You also understand and acknowledge that you may access inaccurate information, and you agree to waive and hereby waive any legal or equitable rights or remedies you may have or may have against the Saffa service. You also agree to indemnify and hold harmless Saffa, its website operator, its parent company, its respective affiliates, licensors, service providers, managers, officers, employees, agents, successors, and assigns from and against any and all damages arising from your use of the Saffa service to the fullest extent permitted by law.
2. Legal Capacity
You confirm that you are at least 16 years of age (except for your use of our communication and audio services) and have full legal capacity to enter into this User Agreement, assume the obligations hereunder, make the relevant representations and warranties hereunder, and abide by and perform the terms of this User Agreement. If you are under 16 years of age, you may only use the Saffa Services under the guidance of your parent or with your legal guardian's consent to be bound by this User Agreement. For our live streaming services, you may only use our communication and audio services if you are at least 18 years of age, and you confirm that you are not of legal age to enter into this Agreement under the applicable laws and regulations of your country/region.
3. Payment Services
Some Saffa Services require payment ("Paid Services"). For example, you may need to purchase electronic tokens to access certain features. When you use a Paid Service, you will pay the corresponding fees to us. We will notify you in advance if any Saffa Service you use or may use under this User Agreement is a Paid Service. Your use of a Paid Service is subject to your confirmation and payment of the applicable fees for such Paid Service. For the avoidance of doubt, we have no obligation to provide you with any Paid Service if you do not pay the applicable fees for the Paid Service. Paid Services may be purchased by credit or debit card (if available), and payment will be processed by our third-party international payment service provider. By purchasing any Paid Service within the Saffa Services, you hereby agree to be bound by the User Agreement of such third-party international payment service provider. You agree to be bound by the terms, conditions, and privacy policies of this third-party international payment service provider and understand that we have no control over these terms, conditions, and privacy policies. We are not responsible for any errors caused by third-party international payment service providers. If you do not agree to be bound by the terms, conditions, and privacy policies of this third-party international payment service provider, please do not purchase any services. Paid services are prepaid. We offer different packages for you to choose from. We reserve the right to change service pricing at any time at our sole discretion without any liability to you. If you log out of your account or your account is terminated in accordance with the terms of this User Agreement, any paid services purchased will be removed from your account. Payments are non-refundable, even if only a portion of the paid services are used. We reserve the right (but not the obligation) to refund the corresponding portion of the payment if there is a technical failure in the purchased service at our sole discretion.
4. User-Generated Content
We encourage users to use Saffa Services by uploading or posting images, live streams, and pre-recorded audio and video works, such as composite images or videos, online chats, bulletin boards, and voice interaction services, and to participate in other activities in which you may create, publish, transmit, perform, or store content, information, text, sound, images, applications, code, or other information or materials ("User Generated Content" or "UGC") while using Saffa Services. Unless otherwise agreed in a written agreement signed by you and an authorized representative of Saffa, by broadcasting, publishing, posting, displaying, submitting, and/or uploading any UGC in connection with Saffa Services, you grant Saffa and its subsidiaries the right to: Licensee grants Saffa and its sublicensees a royalty-free, perpetual, irrevocable, non-exclusive, and fully sublicensable right and license to use, reproduce, modify, adapt, publish, translate, edit, process, distribute, perform, or publicly display such UGC (whether in part or in part), to create derivative works of such UGC, and/or to incorporate such UGC into existing or future works, media, or technologies, without any territorial, temporal, licensing, or compensation restrictions. With respect to images, live streams, and pre-recorded audio and video works, the rights granted by you will terminate upon your deletion of such UGC from the Saffa Services or general logout, unless: (a) we use such UGC for promotional purposes; and (b) we take a reasonable time to delete the UGC from our backup or other systems. You are solely responsible for your UGC and for broadcasting, publishing, uploading, posting, transmitting, or otherwise displaying it on the Saffa Services. You understand and acknowledge that you are responsible for the UGC you submit or post, and you, not us, have full responsibility for the UGC and its legality, reliability, accuracy, and appropriateness. We are not responsible or liable to any third party for the content or accuracy of any UGC provided by you or other users. We do not control the UGC you submit or post, and we do not guarantee the accuracy of user-submitted or posted UGC. Although we occasionally review user-submitted or posted UGC, We have no obligation to review user-submitted UGC. Under no circumstances will we be liable for any form of compensation for claims related to user-submitted or posted UGC. You further agree that the UGC you provide to the Saffa Service will not contain third-party materials that are copyrighted or subject to third-party proprietary rights, unless you have obtained permission from the rightful owner of the material or you are otherwise legally entitled to provide such material and have the right to authorize the Saffa Service to exercise all relevant rights under this User Agreement. The Saffa Service does not endorse any UGC posted by any user or other licensor on its platform or the opinions, recommendations, or opinions expressed in any UGC, and the Saffa Service expressly disclaims any liability related to UGC.
5. Ideas Submitted
By submitting ideas, suggestions, documents and/or plans ("Submissions") to Saffa Services or its employees, you acknowledge and agree that Saffa Services shall be entitled to use or disclose such Submissions in any manner and to any person without compensation or financial reimbursement to you.
6.Saffa Account and Security
If you contact us or other third-party service providers and provide information, such as account and payment information, you agree that all information you provide is current, accurate, and complete. You will review all policies and agreements applicable to your use of third-party services. If you use the Saffa Services, you understand and acknowledge that your carrier may charge normal broadband fees. You will be required to provide certain information, such as your mobile phone number and password, to register an account. You are solely responsible for maintaining the confidentiality of your account and password, restricting access to your mobile phone, and any other activities that require your account or password. You acknowledge that your account is personal to you and agree not to allow others to access the Saffa Services or use portions of the Saffa Services using your username, password, or other security information. You will immediately notify us of any unauthorized access or use of your username or password or any other breach of security. Although the Saffa Services will not be held responsible for any loss or damage caused to you by the unauthorized use of your account, You may be held liable for any losses incurred by you through unauthorized use of the Saffa Service or others. We reserve the right, in our sole discretion, to prohibit you from using any username, password, or other identifier, whether provided by you or us, for any reason (including if we believe you have violated any term of this User Agreement), or for no reason at all. Gold Beans are electronic currency used to represent the value of gifts received on the Saffa Service. Gold Beans can be withdrawn to your linked bank account via a third-party payment method. If you do not log in to your Saffa account for 30 consecutive days, we may decide to suspend processing your withdrawal request, in which case you agree to waive all rights and interests you previously acquired in or related to Gold Beans. Saffa Services may allow you to access third-party websites (such as Snapchat, Facebook, and others) through hyperlinks (in the form of text links, banners, channels, or other means), application programming interfaces (APIs), or other means. , Google, etc.). You should carefully read the website agreement and privacy policy before visiting such websites. You understand that Saffa cannot control or monitor third-party websites and is not responsible for the content, products, services or related matters of third-party websites. Saffa services may allow you to register and log in to Saffa services through third-party services (such as Snapchat, Facebook, Google, etc.). The collection, use and disclosure of your information by third parties will be subject to the privacy policy of the third-party service. In particular, you can manage and revoke Saffa's access to your data through the Google security settings page at https://security.google.com/settings/security/permissions. For more information on how we collect, use and disclose your personal information when you link your Saffa account with any third-party service, please refer to our Privacy Policy.
7. Respecting Copyright
Saffa respects the copyright of others and complies with applicable laws. If you are a copyright owner or agent and believe that content posted on the Saffa Services infringes your copyright, please notify us.
8. Trademarks and Licenses
We, Saffa, and affiliated logos and names are our trademarks and/or service marks. Other trademarks, service marks, names, and logos used on or through Saffa, such as those associated with third-party content creators, are the property of their respective owners. You are not granted any rights or licenses in or to any of these trademarks, service marks, or logos. The content displayed on or through the Saffa Service is work we own, create, purchase, or license (collectively, the "Saffa Works"). Saffa Works may be protected by copyright, trademark, patent, trade secret, and/or other laws, and we reserve all rights in and to the Saffa Works and the Saffa Service. Unless otherwise stated in writing on the Saffa Service, by agreeing to this User Agreement, you obtain a limited, revocable, and irrevocable right to use the Saffa Works. A sublicensable and non-exclusive license (i.e., personal and limited rights) to access and use the Saffa Services solely for your personal or internal business purposes. You may not copy, display, download, modify, reproduce, adapt, translate, decompile, reverse engineer, disassemble, attempt to derive the source code of, or create any derivative works based on, any Saffa Works, or publish, perform, rewrite, or republish any Saffa Works, directly or indirectly, without our written permission. The foregoing license is conditioned upon your compliance with the terms of this User Agreement. If you violate any of the terms of this User Agreement, your license will automatically be revoked and terminated. To protect our rights, some content on Saffa may be controlled by electronic rights management technology that restricts your ability to use Saffa. You may not circumvent, remove, delete, disable, alter, or otherwise interfere with any electronic rights management technology.
9. Prohibited Conduct
You agree to use the Saffa Services only for lawful purposes as expressly permitted and agreed to in the terms of this User Agreement. You acknowledge and understand that you are prohibited from modifying the Saffa Services or removing any content from the Saffa Services. You understand that you will not use or attempt to use any method, device, software, or technology to harm others or interfere with the operation of the Saffa Services, or to use and/or inspect any information on or related to Saffa for any unauthorized purpose.
10. Content Moderation, Actions, and Removal
To the maximum extent permitted by applicable law, Saffa Services may (but is not obligated to) review, monitor, display, refuse, not publish, store, maintain, receive or remove any UGC you post in order to maintain our services as we deem appropriate. In addition, we may, at our sole discretion, delete, move, reformat, remove or not publish or use UGC in any manner appropriate to the operation of our Saffa Services without notifying you or any third party or incurring liability to you or any third party. We may also take no action on content that we notice and believe is offensive, obscene, violent, harassing, threatening, abusive, illegal, or otherwise objectionable or inappropriate, or to enforce the rights of a third party, the terms of this Agreement or its Other applicable terms and conditions may apply. Without limiting the foregoing, we may suspend or terminate your access to all or part of the Saffa Services for any reason or no reason, including, without limitation, if you breach any term of this User Agreement. We also reserve the right to fully cooperate with any judicial authority or court order requiring us to disclose the identity or other information of anyone posting user-generated content on or through the Saffa Services. However, we do not promise to review user-generated content before it is posted on the Saffa Services or to promptly remove objectionable user-generated content after it is posted. Accordingly, we assume no responsibility for any action we take with respect to user-generated content, chat content, or transmissions provided by any user or third party.
11. Indemnification
To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Saffa Services, its parent company, its respective affiliates, licensors, service providers, officers, directors, employees, agents, successors, and assigns from and against any and all claims, damages, judgments, awards, obligations, losses, liabilities, expenses, debt, and costs (including but not limited to attorneys' fees) arising out of: (i) your use of and access to the Saffa Services; (ii) your violation of any term of this User Agreement; (iii) your violation of any third party right, including but not limited to any copyright, property, or privacy right; or (iv) Any claim that your UGC caused damage to a third party. This defense and indemnification obligation shall survive the terms of this User Agreement and the expiration of your use of the Saffa Services. You agree that we have the sole right and obligation to control the legal defense of any such claim, action, or proceeding, including the right to select legal counsel at our discretion and to compromise or settle any such claim, action, or proceeding.
12. Disclaimer
Your use of the Saffa Services is at your own risk. The Saffa Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, the Saffa Services, its website operators, and their respective officers, directors, employees, and agents disclaim all warranties of any kind, express or implied, with respect to the Saffa Services and goods or services purchased or obtained through the Saffa Services, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. You are solely responsible for any damage to your computer system or loss of data that results from your use of the Saffa Services. We make no representations about the accuracy or completeness of the content on the Saffa Services or any websites linked to the Saffa Services, and we make no guarantee that the Saffa Services will meet your requirements. We are not responsible or liable for: (i) errors, mistakes, or inaccuracies in the content; (ii) personal injury or property damage of any kind arising from your access to or use of the websites or our services; (iii) any unauthorized access to or use of our servers and/or any personal information stored thereon; (iv) any bugs, viruses, Trojan horses or similar harmful software or programs that may be transmitted to or through the Saffa Services by third parties; (v) ​​any errors or omissions in any UGC or any loss or damage of any kind incurred as a result of the use of any UGC posted, emailed, transmitted or otherwise made available on the Saffa Services or our services; and (vi) any dispute between you and another user of the Saffa Services.
13. Limitation of Liability
NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS USER AGREEMENT, Saffa'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE CAUSE, AT ANY TIME, IS LIMITED TO THE AMOUNT OF FEES PAID BY YOU, IF ANY. IF YOU HAVE NOT PAID ANY FEES TO US, YOU WILL NOT BE ENTITLED TO ANY MONEY OR OTHER EQUAL DAMAGES. IN NO EVENT SHALL WE BE LIABLE TO YOU FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, STATUTORY, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH OR ARISING OUT OF THE TERMS OF THIS USER AGREEMENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Saffa Services is not liable for any consequential, special, or consequential damages (including loss of profits, loss of goodwill, service interruption, loss of business information, or any other economic loss), regardless of the cause of action, whether in contract, infringement of intellectual property rights, tort, negligence, or otherwise. You specifically acknowledge that Saffa Services is not responsible for any third-party content or its defamatory, offensive, or illegal conduct, and that any damages or losses arising from the foregoing will be solely borne by you. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the relevant jurisdiction. You agree not to bring any action or proceeding that is inconsistent with the foregoing limitation of liability.
14. Amendments
Saffa may amend any of the terms in this User Agreement by posting a document. We will update the "Updated Date" at the top of this User Agreement, and the "Updated Date" will reflect the updated effective date of this User Agreement. Your continued access or use of the Saffa Services after this User Agreement has been updated constitutes your acceptance of the updated Agreement. If you do not agree to the updated Agreement, you must stop accessing or using the Saffa Services.
15. Other
If we fail to exercise or enforce any right or provision of this User Agreement, this does not constitute a waiver of such right or provision. No waiver of any provision of this User Agreement will be effective unless in writing and signed by the relevant parties. If any provision of this User Agreement is held to be unlawful, void, or unenforceable for any reason, such provision will be severed from this User Agreement to the minimum extent necessary and will not affect the validity and enforceability of any remaining provisions. This User Agreement and any rights and licenses granted hereunder may not be transferred or assigned by you, but may be assigned or assigned by Saffa without restriction. Any attempted assignment in violation of any provision of this User Agreement will be void. Upon expiration of the term of this User Agreement, any provision that by its nature or expressly expressly states that it will survive expiration shall survive termination or expiration of this Agreement. This User Agreement, our Privacy Policy, and any documents expressly incorporated into this User Agreement and Privacy Policy constitute the sole and entire agreement between you and us regarding the Saffa Services. , and supersedes all prior or contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the Saffa Services. The headings in this User Agreement are for convenience only and have no legal or contractual effect. This User Agreement may be published in different languages. In the event of a conflict between the different language versions, the English version shall prevail. No agency, partnership, joint venture, employment, or franchise relationship is intended or created by this User Agreement. We may terminate this User Agreement at any time, for any reason or for no reason, by notifying you by email or any other means. Termination of this User Agreement will not affect our rights, remedies, claims, or defenses under this Agreement. Upon termination of this User Agreement, you will no longer have access to your account or the UGC you have posted. We are not obligated to assist you in migrating your data or UGC, and we cannot back up any of your UGC. We are not obligated to delete your UGC. Please note that even if your UGC is deleted from our servers, it may remain in archives (but we are not obligated to archive or back up your UGC) and is subject to the licenses in this User Agreement.